ESTATE AGENTS YOU CAN TRUST
Mark has been working within the estate agency industry for almost a decade after graduating from Buckinghamshire University with a degree in Sports Science and Psychology. When he left university he was keen to pursue a career in his home town of Bournemouth, in a customer facing environment, taking advantage of his social and sales attributes.
Mark started his Estate Agency career with a local corporate company; which provided extensive training and first insights into the industry. As a tenacious sales person and keen to develop, he later took up an opportunity to experience the other side of agency in a large established independent company covering Bournemouth and Poole. During his time there he expanded his own knowledge into lettings, creating the link between the lettings and sales market that is essential in ensuring maximum sales values and rental yields can be achieved.
Still living locally, Mark enjoys getting out and about on his bike especially heading over towards Hengistbury Head, playing football when he can or getting onto the golf course and is a member of Parkstone and Queens Park Golf Club.
Hannah has worked within the Sales and Lettings industry for the past 8 years having predominately worked within independent Estate Agency. She started her career with a town centre agent, within a short period, was promoted to the Head of Lettings and shortly after that a Branch Partner, looking after both residential Sales and Lettings. Hannah is ARLA qualified and prides herself on exceptional levels of customer service and care. She has worked for several multi-property landlords for many years who have remained loyal to her, for her organisational skills, care, and attention to detail missing from so many other agents.
Hannah studied Psychology at university, and was previously a Personal Shopper for a large national fashion retailer.
Living locally, Hannah has excellent knowledge of the area, and spends her spare time walking her dog, the occasional bit of baking and spending time with her family and friends.
James is passionate, proactive and positive when it comes to the property industry. In his 8+ years working within Sales, Lettings, Auctions and Property management, James has built up a great understanding and knowledge of the local market and its ever changing conditions.
Advising on BTL properties, Property managing and sourcing properties deals is something that James specialises in and is keen to provide to new or existing clients of MK Estates.
“I believe communication and understanding your clients requirements is paramount to delivering great service”
James enjoys many activities, socialising with friends & family, football,boxing visiting new places and a good selfie!,
Leah has worked in the property industry since 2012, starting off her career in a local independent estate agents as a Sales Negotiator and progressing to Branch Manager within that time. She has worked across the BH postcodes and has extensive knowledge in Christchurch, Southbourne, and Lower Parkstone property markets. Knowing her clients and matching them to their ideal property is what she thrives off of, always paying attention to what they are looking for and taking a proactive approach to finding them their perfect home or investment. Living locally Leah enjoys spending time with her family and friends and taking full advantage of the beautiful area that we live in!
Jamie has joined the MK Estates team having worked in a local independent agent for 4 years, and was promoted to Sales Manager. He is always willing to go the extra Mile for his clients and looks to provide the best customer service possible every time. Specialises in residential sales, investment & land and development so whatever your position he can help and advise. Jamie is particularly passionate about being able to hand people the keys to their new homes once completed, always the best bit of this job!
In his spare time, Jamie likes to go to the gym, play and watch football (when he’s not injured!) and long walks along the beach. He lives in Poole and has a really good knowledge of the local area.
Lauren has recently joined the team as a Sales Negotiator and will work closely with Mark, at the Holdenhurst Road Branch to help see your property through from listing to completion. Prior to joining MK Estates Lauren worked for three years for a specialist sales progression firm, so knows the process leading to exchange of contracts extremely well. Having been in a firm that deals with just sales progression, Lauren was keen to be at the customer facing end of the role, and wanted to be able to see the entire process through from start to finish, and finally give the buyer the keys to their new home.
Having a background dealing with what can be a stressful experience Laurens customer service skills are excellent. Lauren lives locally and in her spare time enjoys beach walks with her partner and her dog Ralphie, socialising with her friends and family and listening to music.
Lucy is new to the sales and lettings industry but nonetheless is keen to get to grips and gain experience. Lucy has vast experience in retail and offers excellent customer service and will always make sure you’re thoroughly looked after whilst interacting with us here at MK Estates.
Lucy has creative A-levels from studying at Ferndown Upper School and instantly got stuck in with us, taking to the role of lettings negotiator well in her stride and is learning new things every day to further her knowledge in the field.
Being the youngest member of the team, Lucy mainly enjoys socialising with friends and spending time with her family. She is now however ready to knuckle down and progress with us here at MK estates.
Dallas has been with MK for nearly 1 year as a Property Manager. Her background comes from a varied amount of roles over the years, however has previously worked for 2 local estate agents, firstly as a property administrator and more recently as a Property Inspector. Dallas prides herself on excellent Customer Care, tenacity and diligence to”get the job done” and keep all parties happy. She is a people person and enjoys “talking” so this role is perfect for her.
Dallas moved to Poole in 1993 from a Village in Surrey where she grew up. She attained 5 O Levels and 7 CSE’s at School, which was quite brainy back in the day. She decided to go back to college at the grand old age of 42 to gain an Access to Health & Social Care Diploma which was meant to lead on to University and a Degree as a Social Worker. Unfortunately the Tutors at College informed her that she would have to be at University for 6 years, plus personal circumstances led to her being unable to go.
Dallas moved to the Bournemouth from Poole in 2016 and much prefers this area as there is always something going on. She is a plane geek and loves flying and would like to take her Pilots Licence. She enjoys listening to live bands and spending time with her family of 3 grown up children plus 2 grandchildren and 1 on the way. She also has 2 Dogs, Mowgli and Nelly and a cat called Scat.
Ronnie is the office dog based at Holdenhurst Road, an 18 month old Dachshund. In his spare time he enjoys exploring the local area especially Hengistbury Head, beaches and clifftops at Southbourne and the area of beach between Branksome and Sandbanks.
You’ll often see him out with the team delivering leaflets or asleep under our Lettings Managers desk. When he’s not working hard Ronnie is at home with his owner, Mark, our branch manager. Work hard, bark harder.